如何聯絡ebay客服?(2021最新)| ebay外銷教學


經營電子商務平台就怕遇到問題時無人可以協助,尤其像ebay這種跨國外銷網站,更是讓人戒慎恐懼,深怕需要閱讀原文(英文)的說明與解釋或者是需要與非中文語系的客服人員對談,這可真讓人感到頭大;

事實上我們一點都不需要感到害怕,因為ebay早有普通話(中文)的客服機制,依照本篇的教學步驟,便可以快速尋求中文客服的幫忙。

操作步驟:

Step 1:登入「ebay香港站 」(https://www.ebay.com.hk/
Step 2:選擇「支援及聯絡」 
Step 3:選擇「 銷售限額或帳戶凍結 」
 Step 4:選擇「申請放寬銷售額度」
Step 5:網頁往下滑,選擇「聯絡我們」
Step 6:網頁往下滑,選擇「打電話與我們聯絡」
Step 7:撥打電話,請忽略國碼(886),以下方畫面為例:請撥打02-8729-6628;打通後,依語音指示選擇「普通話」服務以及輸入「單次密碼」(一次性密碼)

完成上述的動作,你便可以接通客服啦!

溫馨提醒:
  1. 不管有任何問題,都可以藉由「申請放寬銷售額度」來尋求電話客服的協助,這也就是說不是所有選項都能夠打電話的;例如:你若選「我的帳戶被凍結」,那就只可以用電郵聯繫了。
  2. 重點是,電話打通之後,什麼問題都可以問!
在台灣的ebay賣家,除非你是大帳號,不然你是很難找到人詢問、解惑的,
快利用此篇的教學,解決你的買、賣問題吧!

5 則留言

  1. 剛剛打了02-87296628顯示億貝股份有限公司但是語音說是空號

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    1. 請依照文章中的操作步驟來獲取客服電話,每次產生的客服電話都是不同的。

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